Refund policy
Return & Refund Policy — kpuree.com
At kpuree.com, we want you to love every purchase. If something isn’t right, we’ll make it right. Please review our policy below for returns, exchanges, and refunds.
Returns
You may request a return within 30 days of receiving your order. To qualify:
Items must be unused, in original packaging, and in the same condition you received them.
To start a return, email support@curalists.it.com with your order number and reason for return.
Once approved, we’ll send you return instructions and a shipping label (if applicable).
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds
After your return is received and inspected, we’ll notify you of approval or rejection.
Approved refunds are processed within 5–7 business days to your original payment method.
Shipping fees are non‑refundable unless the return is due to a Glow & Gear error.
Exchanges
We only replace items if they are defective or damaged. To exchange an item, email support@curalists.it.com with photos and your order details.
Non‑Returnable Items
The following cannot be returned:
Used beauty tools or hygiene‑related products
Gift cards
Sale or clearance items
Late or Missing Refunds
If you haven’t received your refund after 10 business days:
Check your bank account again.
Contact your credit card company or bank.
If you’ve done all this and still haven’t received it, reach out to support@curalists.it.com.
Contact Us
For any questions about returns or refunds, please gmail support@curalists.it.com — our team will respond within 24–48 hours.